Complaint Letter

Everyone has experienced a disappointing product or service. What can you do about it?

If customer service is no help, you can always compose a Complaint Letter and send it to the company of concern.

What Is a Complaint Letter?

A Complaint Letter is a relatively common way to express dissatisfaction about a service or product. Perhaps you're not happy with a product, or an attendant mistreats you. You can address any consumer complaints of this sort and more in a Complaint Letter.

This letter allows the sender to express a grievance in detail as experienced by them. The Complaint Letter would also create a paper trail that the more severe businesses are unlikely to ignore.

Other Names for Complaint Letter

Depending on your state, a Complaint Letter may also be known as:

• A Letter of Complaint
• Consumer Complaint Letter
• Bad Service Complaint Letter
• Letter of Complaint and Adjustment

Who Needs a Complaint Letter?

A Complaint Letter can be written by anyone who has a grievance with a company. There are many reasons for sending an official complaint, among which are:

• Wrong or incomplete shipment delivery
• Incorrect invoice
• Erroneous payment reminders
• Unsatisfactory service
• Abnormal delays
• Staff misdemeanor
• Dead on arrival

Why Use Swyft Forms for Your Complaint Letter?

Customized for you, by you

Create your own documents by answering our easy-to-understand questionnaires to get exactly what you need out of your Complaint Letter.

Specific to Your Jurisdiction

Laws vary by location. Each document on Swyft Forms is customized for your state.

How to Create a Complaint Letter with Swyft Forms?

A Complaint Letter should be free of personal attacks and irrelevant details. To keep you on track, it can be helpful to rely on a proven template.

Let Swyft Forms help with our extensive library of attorney-vetted legal forms. The process is fast and easy. All you have to do is fill out our easy-to-understand questionnaire. Once complete, simply download your form as a PDF or Word document from your secure online account.

What Information Will I Need to Create My Complaint Letter?

To create your document, please provide:

• Sender Information: The legal name and contact information of the sender.
• Recipient Information: The legal name and contact information of the business or authorized representative.
• Date: The date of the letter.
• Type of Complaint: Specify the type of complaint.
• Description: Describe the nature of the complaint, the details, everything else supportive of the complaint.
• Proposed Remedy: Describe the preferred action to satisfy the sender.
• Additional Documentation: Enclose any supporting documents for the complaint.
• Consequences of Inaction: Describe the next course of action on the part of the sender in the event of the recipient's non-response or inaction.
• Signature: The sender should sign the letter.

Complaint Letter Terms

• Reimbursement: In the context of a Complaint Letter, this is the reimbursement for the cost of the dissatisfactory service/product involved in the complaint.
• Warranty: A manufacturer's statement of guarantee, usually against defects.
• Purveyor: A seller of goods.
• Grievance: A cause for complaint.
• Adjustment: An accommodation.

Complaint Letter Signing Requirement

A Complaint Letter only requires the signature of the sender. The recipient doesn't have to sign the letter, and there is no need to notarize the letter either.

What to Do with Your Complaint Letter?

After you have generated your Complaint Letter on Swyft Forms, printed, and signed it, the next step is to forward the letter to the rightful recipient. If you are unsure as to where to send it, contact customer service and ask for directions.